Ordering Information


Placing Your Order

ONLINE
Place your order on-line using your credit card. We accept Visa, MasterCard, American Express and Discover.

-OR-

PHONE
Place your order by calling 1-800-874-2383 Option 1. Phone orders may be paid for with a credit card, personal check, or money order. Our Customer Service Center is open 8:00 am-5:00pm Eastern Standard Time.

MAIL
Mail orders may be paid for with a credit card, personal check, or money order.
Send orders to the attention of:

Order Fulfillment
Attention: Cadcampus.com/Software Specialists
10650 Toebben Drive
Independence, KY 41051

When ordering by mail please include the following information:

  • Your complete name, shipping address (including zip code), school affiliation and phone number (sorry, we cannot ship to a P.O. Box).
  • Complete ISBN for each product ordered
  • Credit card issuer, number, and expiration date or personal check or money order made payable to Delmar Cengage LearningT.

Verify Your Student Status Within 24 Hours!

  • 2 year, 4 year college/post-secondary, career school students or students enrolled in a 9-month certificate-granting program and K-12 students:
    Complete a copy of the Purchase Agreement Online and submit, or print and fax to 1-800-735-0419 within 24 hours of placing your order. You do NOT need to submit your student / faculty ID or class schedule.

If a fax machine is unavailable to you, or if you are purchasing by mail - mail your Purchase Agreement to:

Order Fulfillment
Attention: Cadcampus.com/Software Specialists
10650 Toebben Drive
Independence, KY 41051

Confirming Your Order

  • Once an online order is submitted via cadcampus.com you will receive an email acknowledging your order.
  • Your order confirmation will confirm the total amount of your order, inclusive of shipping, handling and appropriate state sales tax, as well as the method of shipment.

Payment Methods

Online Sales

Online sales must be prepaid with one of the following credit cards; Visa, MasterCard, American Express and Discover.

Phone/Mail Orders

We accept personal checks, money orders, or one of the following credit cards; Visa, MasterCard, American Express and Discover.

Shipping & Handling

All Cadcampus.com orders will be charged a flat fee of $4.95 per order for shipping and handling. This shipping fee applies to online, phone and mail orders. All orders will be shipped via UPS Ground, unless special shipping instructions have been indicated. To request overnight or 2nd day delivery contact 1- 800-874-2383 Option 1. Additional charges will be added to your order for overnight or 2nd day delivery.

Shipping Outside the U.S.
To inquire about Canadian sales please send an e-mail to inquiries@nelson.com.

Returns

Autodesk Press Student Version software can only be returned if defective, or unopened. To request authorization to return product, and to have your account properly credited please contact 1-800-874-2383 Option 1.

   
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