Contact Us

Ordering & Authorization Information

To place your order by phone:
1-800-874-2383 Option 1
8:00 am-5:00pm Eastern Standard Time

To place your order or submit student verification by fax:
ATTN: cadcampus.com
1-800-735-0419

To place your order or submit student verification by mail:
Order Fulfillment
ATTN: cadcampus.com/Software Specialists
10650 Toebben Drive
Independence, KY 41051

When ordering by mail please include the following information:

  • Your complete name, shipping address (including zip code), school affiliation and phone number (sorry, we cannot ship to a PO Box.).
  • Complete ISBN for each product offered
  • Credit card issuer, number, and expiration date or personal check or money order
Installation Support

There are separate numbers you can call for Installation Support depending on the type of support you require.

  • For questions regarding Autodesk Press product installation, setup and/or system requirements, Call toll-free 1-800-985-4794.  Our hours are 8:30 a.m. to 8:00 p.m. EST Monday thru Thursday and 8:30a.m. to 6:30 p.m. EST on Fridays or email us at tech.support@course.com
  • If you need help configuring current or past releases of AutoCAD®, Inventor, Mechanical Desktop®, or AutoCAD® Architectural Desktop from the Autodesk Student Version or have questions on how to use it, support is available from the Autodesk Safety Net program at 1-800-225-6531, a pay-as-you-go program that charges callers on a flat, per-incident fee basis.
  • If you need help configuring current or past releases of AutoCAD LT® or Actrix™ from the Autodesk Student Portfolio or have questions on how to use it, fee-based support is available to our customers by calling 1-900 555-4864, at a rate of US $2.95 per minute. Or, call 1-800-207-5167 for per incident support US $29.50, or purchase an annual support contract for $249

When contacting installation support, please have the following information on-hand:

  • Product ISBN
  • Your name, address, and zip code
  • Day and evening telephone numbers
  • Brand, model, and type of computer system
  • Brand and model of video adapter card
  • Hard disk capacity and free space
  • Amount of RAM you have on your computer
  • A printout of your AUTOEXEC.BAT and CONFIG.SYS files
  • A list of installed peripherals (printer, mouse, etc.)
  • Place and date of purchase
   
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